meeting 3

C1. An Insurance Claim
Earlier in the year, Hotel Interiors had sent a consignment of furniture including 20 chairs to the North England. Unfortunately, not all the chairs arrived, and the transport company was held responsible.

Here is the claim form the transport company submitted to its insurance agent. Read it carefully, the answer the questions at the end of the form.


GOODS IN TRANSIT

Policy No. 843 021

Name of insured Thompsons Trucks
Address 18 The Mint Yard
St Stephen’s Gate
Westhampton
Tel.No 24246
Consignors Hotel Interiors PLC
Address 108 Hickstead Road
Westhampton
Consigness Brampton Hospital
Address Scotby Road
Brampton
If theft or loss, which police station was advised and when?

If damaged, where are the damaged goods now?

Are there other policies covering the consignmentin question?
(YES)/NO
Gross amount of claim € 560
Salvage value if any €
Net amount of claim €

Number of vehicle HJ 660Y
Make of vehicle Leyland
Date of occurrence Jan 14/15
Name of driver Peter Ross
Age 25
Length of service 2 years
Name of witness
Address
Date on which goods collected
14th January
Date on which goods delivered
15th January
Signature given on collection?
YES/(NO)
Name of signatory Peter Ross
Was receipt clear/claused?
Signature obtained on delivery
YES/(NO)
Name of signatory M Banks
Clear/claused 4 chairs short
Nature of load Furniture
No. of items in load 30
Weight
Nature of goods lost/damaged
4 chairs
Amount of loss/damage € 560

I/We declare the foregoing particulars to be true in every respect.
Signature JOE CLARK Date 20th January
Position Transport Manager
Please complete the statement claim overleaf. Please turn over.

Note: The receipt was signed, and a comment was added about the missing chairs. Therefore the receipt was ‘claused’.

ii.Answer the following questions:

a. Who sent the chairs ?
b. Who were the chairs sent to?
c. What happened to the chairs?
d. How much did the chairs cost?
e. What is the total amount being claimed?
f. When the driver examined consignment in Westhampton was everything in order?
g. Was the consignment checked when the chairs were delivered?
h. What comment was made in the delivery note which caused it to be ‘claused’?

Answer:
a. Joe Clark
b. Thompsons Trucks
c. 4 chairs lost/damaged
d. € 560
e. 30 chairs
f. Yes
g. Yes
h. I/We declare the foregoing particulars to be true in every respect

Meeting 1

GOODS IN TRANSIT
Policy No. 843 021

Name of insured Thompsons Trucks
Address 18 The Mint Yard
St Stephen’s Gate
Westhampton
Tel.No 24246
Consignors Hotel Interiors PLC

Address 108 Hickstead Road
Westhampton
Consigness Brampton Hospital
Address Scotby Road
Brampton
If theft or loss, which police station was advised and when?
If damaged, where are the damaged goods now?


Are there other policies covering the consignmentin question?
(YES)/NO
Gross amount of claim € 560
Salvage value if any €
Net amount of claim €


Number of vehicle HJ 660Y
Make of vehicle Leyland
Date of occurrence Jan 14/15
Name of driver Peter Ross
Age 25
Length of service 2 years
Name of witness

Address


Date on which goods collected
14th January
Date on which goods delivered
15th January
Signature given on collection?
YES/(NO)
Name of signatory Peter Ross
Was receipt clear/claused?
Signature obtained on delivery
YES/(NO)
Name of signatory M Banks
Clear/claused 4 chairs short
Nature of load Furniture
No. of items in load 30
Weight
Nature of goods lost/damaged
4 chairs
Amount of loss/damage € 560
I/We declare the foregoing particulars to be true in every respect.
Signature JOE CLARK Date 20th January
Position Transport Manager
Please complete the statement claim overleaf. Please turn over.


ii.Answer the following questions:
a. Joe Clark
b. Thompsons Trucks
c. 4 chairs lost/damaged
d. € 560
e. 30 chairs
f. Yes it was
g. Yes it was
h. I/We declare the foregoing particulars to be true in every respect

MEETING 6

1. Language for interpreting a graph & Language of interpreting Diagram X Table
From December to January, while sales were erratic, prices fluctuation(1). Prices tose gradually(2) in January but the rise(3) was not maintained. There was a gradual fall(4) in February and early March. In mid-March they made a sharp recovery(5) Throughout May and June movements were erratic(6) A Dramatic fall(7) occurred in late June but the downward trend was halted in early July. Throughout July and early August they remained in a trough(8) They started to recover in August and by September the steady increase(9) was maintained until the second week in October. Prices levelled off(10) during October and remained on a plateau(11) until November when they reach a peak(12). Prices reached a peak(13) in December.

2. What are the differences between press Release Vs News Letter?
-Press release is an information about some company or organization that sent to the National news paper, it consist of one Paragraph.
-News letters is a report or a note about formal or informal factual information or events. Its usually can be more than two paragraph.

MEETING 7

1. Responding to letters of complaint
(i) A Telex
REGERT(1) APOLOGIES FOR DISCREPANCY EITHER(2) TWO ALTERNATIVE SINCERE(3) RETURN GOODS FOR FREE RE-DYEING STANDS(4) MAKE UP CLOTH AS IT SUGGEST(5) WE COULD OFFER 30% PRODUCTION(6) OR(7) QUALITY 402 NOW OUT OF ALLOWANCE(8) LETTER FOLLOWS.
BEST REGARDS.
(ii) A Letter
We were very sorry to hear(1) of your problems with our sewing machine XL 150. we have arranged for(2) our local representative to collect it. He will suit your convenience(3) and arrange a date to contact you(4) A replacement machine will be sent to you(5) within the next five days. We are certain(6) that you will find it statisfactory(7) in every way.
Once again we apologise sincerely(8) for any inconvenience we might have caused.
2. What are the differences between curriculum vitae vs Resume?
- CV(curriculum vitae) is a written document describing the profile of a person and usually containing a description of his or her personalityies.
- Resume is an abstract of article about some book, news or literary work that in a short form.

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